Privacy Policy
What information do we collect?
When you interact with us, we may collect the following information:
- Name
- Address
- Email address(es)
- Telephone number(s)
How do we collect information?
We may collect information about you whenever you interact with us. Examples include:
- When you contact us regarding our services or activities.
- When you register for our services, send or receive information, or submit inquiries.
- When you specifically and knowingly provide us with your personal information.
We may also receive information about you from third parties, but only if you have given them permission to share your information with us.
Confidentiality
We are not responsible for the privacy of data collected by websites not owned or managed by Clavrix, including external websites linked through our platform.
Making a complaint
If you are not satisfied with our response, please contact us at contact@clavrix.com with the details of your concerns. We will:
- Review your complaint.
- Investigate whether the appropriate procedures have been followed.
- Respond to you as soon as possible.
We aim to complete investigations within 15 working days of receiving your complaint. However, in some cases, it may take longer.
If you remain unsatisfied with our response, you may escalate the matter further by contacting us again.
What information do we collect?
When you interact with us, we may collect your name, address, email address(es), telephone number(s), and, where appropriate, date of birth.
How do we collect information?
Confidentiality
Making a complaint
If you are not satisfied with the response, please contact us at contact@clavrix.com with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.